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Frequently asked questions

Why can’t I generate?

  • Not enough credits — buy extras or upgrade your plan.
  • Concurrency limit — wait for another generation to finish or upgrade.
  • Model not available on your plan — switch engines or upgrade.
  • Beta / waitlist access — your account isn’t approved yet.

Where are my files saved?

In the project active when you generated. Review them in Projects, My generations, or each tool’s gallery.

Can I use the content commercially?

It depends on your plan and the current terms. Check the plans/FAQ section in Plan and billing and the terms on mokaccinoai.com.

How do I change language or theme?

Top toolbar → language / theme. Also in account settings.

How do I contact support?

  1. Search these docs.
  2. If that’s not enough: /studio/help → new ticket.

A generation failed — was I charged?

If the provider fails, Studio usually releases or doesn’t consume the credit. If you see an incorrect charge, open a ticket with the generation ID/time.